I. General conditions of use of the website carvirmi.com

 

1. Information about the holder of the domain and the virtual store

This page is executed under the name CARVIRMI, through the domain www.carvirmi.com

The virtual store available there are owned by “Axpectu Shoes, Unipessoal, Lda, a commercial company, headquartered at Avenida Paços, no. 604, Loja RC, left, postal code 4620-774, registered at the Commercial Registry of Lousada , under number 510 746 942, with a share capital of € 102,500.00 (one hundred and two thousand and five hundred euros).

 

2. Scope of application

This document, as well as the documents mentioned therein, establish the conditions under which the use of this website and the purchase of products are governed.

We ask that you read the Terms and Conditions carefully before using this online store. By using this website or placing an order through it, the customer is consenting to be bound by these Terms and Conditions, as well as the Privacy and Cookies Policy. If you do not agree with the Terms and Conditions and the Privacy and Cookies Policy, you should not use this website.

Please note that these Terms and Conditions are subject to change. This time, it is your responsibility to read it before each purchase, since the conditions in force at the time of using this website or entering into the Contract are those that will apply.

 

3. Assumptions of using the website and the virtual store

When using our page and / or placing orders through it, the user / customer expressly declares and undertakes that:

• You will provide us with personal data and true, complete and accurate information, namely, name, tax number, billing and delivery address, email address, postal address and other contact details.
• It will communicate any change in the personal data and information transmitted.
• You will not place any false or fraudulent orders.
• It has the capacity (of enjoyment and exercise of rights) to enter into the purchase and sale contract.
• You will not sell or distribute the Products by any means and in any place, physical or virtual.

If, we consider that an order was placed that does not comply with all the requirements described above, we inform you that we have the legitimacy to cancel it and, consequently, not enter into any contracts.

 

4. Intellectual and industrial property

The user / customer acknowledges and consents that all copyright, trademark and other intellectual property rights in the materials or content that are provided as part of the website are an exclusive right of CARVIRMI.

As such, the manufacture, sale, purchase, advertising, distribution or copying of products which incorporate trade marks or similar to them or which have protected characteristics, configurations, materials or manufacturing processes is expressly prohibited, as well as the reproduction or representation, total or partial, of the materials or content made available.

 

5. Computer attacks

CARVIRMI is not responsible for any damage resulting from a denial of service attack, virus or any other program that may affect your computer, computer equipment, data or materials as a result of using this website or downloading its contents or content to which it redirects.

 

6. Connections from our page

If our page www.carvirmi.comcontains links to other pages or third party content, these links are provided for information purposes only, without CARVIRMI exercising any power or control over those pages or content. Therefore, we will not be responsible for damages resulting from accessing or downloading these pages.

 

II General purchase and sale conditions in the virtual store

 

1. Contract celebration

To purchase CARVIRMI products, you must read and accept these Terms and Conditions, as well as the Privacy and Cookies Policy.

After selecting the products you want, you must place the order and, subsequently, you must follow the online purchase procedure. At that time, you will be entering into a purchase and sale agreement with us. Then, you will receive a notification in your email, acknowledging receipt of your order. Subsequently, you will be informed through your email about the shipment of your products.

The purchase and sale contract will be regulated by the Terms and Conditions which, at the time of its conclusion, are available on the website and by the legal provisions in force that have not been removed by the parties’ will.

 

2. Taxes on value added

Purchases made in the Virtual Store of this website are subject to Value Added Tax, at the current rate, which is already included in the final price of the products.

 

3. Product availability

All product orders will be subject to product availability. In this sense, if there is any difficulty regarding the supply of products or if there are no items in stock, we will refund the amount that you have already paid in relation to the missing items within 15 working days.

 

4. Price and payment

4.1. Shipping costs

In order to ensure a more advantageous service for our customers, the prices of the items indicated in the virtual store of this website include the shipping costs (additional transport, delivery and postage charges).

4.2. Payment

The payment of your order can be made through several means, namely, ATM, MBWay, through PayPal account or with debit / credit cards Visa, Mastercard and American Express.

Upon receipt of the order, CARVIRMI will debit the order amount. In case of non-payment, the contract will be terminated by CARVIRMI and, consequently, the order will not be delivered.

The payment information provided by the customer will be encrypted and properly stored.

CARVIRMI advises you to adopt appropriate and diligent safety behaviors. Thus, CARVIRMI cannot be held responsible for any damage resulting from the use of electronic means of communication that is not attributed to an action or omission thereof.

 

5. Delivery

Without prejudice to the provisions of clause 9, 13 and 14, CARVIRMI will deliver the ordered products within the following deadlines:

• two working days in mainland Portugal.
• fifteen working days, depending on the delivery address is located, respectively, in mainland Spain or in the Azores or Madeira Archipelagos.
• fifteen working days in European countries.

Products are delivered within the aforementioned deadlines, after the date of confirmation of purchase. Please note that we only deliver on weekdays.

Delivery will be proved, in particular, by signing the delivery receipt at the delivery address indicated by the customer.

At the time of Delivery, the Customer must inspect the packaging and the Products received, in order to ascertain the existence of any lack of conformity. If you notice any lack of conformity, you should not accept the order.

In the event of the customer’s absence at the time of delivery, the carrier will attempt to deliver on the following business day. If the delivery is frustrated again, we ask that you contact us so that we can organize the delivery for another day.

We also inform you that, in case of non-delivery of the product (s) in the first two attempts, you may be charged the costs related to the storage of the product (s) and to new delivery attempts (charges supplementary transport, delivery and postcards).

 

6. Force majeure

CARVIRMI is not responsible for any breach or delay of any of the obligations assumed under a contract whose cause is due to events that are beyond our reasonable control. Reasons for Force Majeure include the following situations:

• General strike or other forms of protest that significantly affect the country.
• Acts of war or terrorism, revolutions, riots, uprisings and civil uprisings.
• Earthquakes, typhoons, tornadoes and cyclones, storms, fires, floods or other extreme climatic or environmental conditions.
• Unavailability of public or private means of transport.
• Unavailability of communications systems, public or private.

This time, it will be considered that our obligations are suspended, for the period of time in which the reasons for force majeure listed above are verified.

CARVIRMI, for its part, will undertake to use all reasonable means to stop the force majeure or to find a solution that will enable us to fulfill our obligations under the contract.

 

7. Resolution

CARVIRM, according to the legislation in force, can terminate the contract in case of verification of any of the following situations:

• Definitive breach of any obligation of the client.
• Abnormal change in the circumstances in which the parties founded the decision to contract, with a breach of the contractual balance.

CARVIRMI will communicate to the customer, by e-mail, the occurrence of the fact. If payment has been made, the customer will be refunded within 30 days.

However, in the event of an abnormal change in circumstances, as an alternative to resolution, CARVIRMI may submit to the client a proposal to change contract conditions, according to fairness judgments.

 

8. Total agreement

These Terms and Conditions and all documents referenced therein, form the entire agreement between us and the customer, regarding the scope of the contract, and replace any other agreement.

As for the remaining omitted cases, this contract is governed by Decree-Law 446/85, of 25 October.

 

9. Applicable legislation and jurisdiction

The use of our website and the purchase and sale contracts carried out through it are governed by Portuguese law.

In the event of a dispute related to the use of the website, the Parties elect the Judicial Court of the District of Porto as territorially competent to hear and judge the dispute.

 

10. Electronic complaint book

CARVIRMI makes the electronic complaints book available on its website. Access to the referred Digital Platform is through the following link:https://www.livroreclamacoes.pt/inicio

We also inform you that the complaint presented in the complaints book in electronic format has the same validity as the complaint presented in the complaints book in physical format.